Turn on/off Scam ID & Scam Block
Scam ID and Scam Block are free of charge with your T-Mobile postpaid plan. You can turn them on or off at any time. Scam ID is free and automatic for all T-Mobile customers; no action required.
There are a number of ways to turn on Scam Block:
- Download the free Scam Shield app and toggle on Scam Block
- Dial #662# from your T-Mobile device
- Log in to My T-Mobile or the T-Mobile app, where you'll see an option to turn on Scam Block
- Turn Scam Block on for your DIGITS numbers by dialing 611 from your T-Mobile device to speak to a mobile expert
- T-Mobile pre-paid customers can turn on Scam Block by dialing #436#, visiting a retail store, or contact us.