Mimecast - Mobile App

To install Mimecast Mobile:

1. Download the application from the App Store.
2. Open the Mimecast Mobile application.
3. Enter your Email Address.
4. Click on the Next button.

   Note:

   A notification may be displayed to allow the application to access your device's contacts. These are not stored in Mimecast, and when composing emails, a list of the addresses will be shown. Mimecast does not store the Global Address List (GAL) of the organization.

5. Add your Password. This can be a:
   • Network (domain) password
   • Mimecast cloud password.
6. Select the appropriate Password Type.
7. Click on the Login button. The Passcode dialog is displayed.

   Note:

   This is required each time the application has been inactive for 15 minutes or more.

8. Complete your Six Digit Passcode and re-enter to confirm it. Once the Passcode is set up successfully the Online Inbox will be presented.

Passcode Security

With passcode security:

• Opportunistic interaction with the application interface is prevented.
• All the accounts on the device will be removed if the Passcode is incorrectly entered five times.
• If the Passcode is reset, all accounts are removed from the device and must be re-added.

Apple TouchID

TouchID may be used when accessing the application on iOS devices.

• A passcode is still required
• If Cancel is chosen when TouchID is enabled, the Passcode screen is displayed.
• If TouchID verification fails on three attempts, the Passcode screen is displayed.
• Failed TouchID verification does not count towards the failed Passcode count.