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Mimecast - Personal Portal - Using Online Inbox and Composing Emails

This article describes using Online Inbox and Online Sent Items during a Continuity event. These views will display the last 30 days worth of email. Items older than this may be found using Archive Search.

Using Online Inbox and Sent Items

To display a message in your online inbox or sent items folder:

Select the Mailboxes Icon from the left-hand menu.
Display a list of all received or sent messages from the last 30 days by selecting either:
- Online Inbox
- Online Sent
To access more messages, scroll to the bottom of the list and more items are retrieved.
Either:
- Select a message to display a preview of it.
- Select it twice in quick succession (double click) to display the message in a new tab.
From the list of messages, you are able to Reply, Reply All and Forward individual messages.

To forward multiple messages:

Display the messages in your Online Inbox, Online Sent Items, or Archive Folder.
Select the messages to be forwarded via the selection check box.

Select Forward from the message preview.

Note:

If you only have one message selected, a new message is created with the content from the selected message in the body, and a copy of the original message attached. If you've multiple messages selected, a new message is created, with an empty body and copies of all the selected messages attached.

Enter the intended recipients.
Select the Send button.

To compose an email:

Click the& Compose icon to create a new message.
Add the recipients, subject line, and message body as required.
Note: The auto-complete feature matches approximately 200 contacts from emails sent through Mimecast.
Click the Attach to add an attachment. A total file size limit of 50 MB is allowed. If the attached file size exceeds this limit, the following error is displayed:
Once the email has been composed, click the Send icon to send the message.

Note:

The Compose feature does not support the inclusion of inline, or embedded images in email. Any inline images included will show within the Mimecast Personal Portal environment, but will not display when messages are sent outside of Mimecast.

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Creation date: 9/28/2020 7:43 PM Updated: 9/28/2020 7:49 PM